What Is the Now Platform App Engine and Why Does Your Business Need It?

The Now Platform App Engine is a premier option for building custom applications within ServiceNow. It serves as a single mobile and web application development platform, enabling businesses to create new apps and expand existing ones. With pre-built services and reusable components, the App Engine allows rapid development, integration, and extension of applications to meet unique enterprise needs. Businesses need the Now Platform App Engine to stay competitive, enhance customer experiences, and streamline internal processes through custom, tailored applications.

What Is the ServiceNow Now Platform App Engine?

ServiceNow’s Now Platform App Engine is a versatile development platform designed for creating custom applications and extending existing ServiceNow workflows. It offers both low-code and no-code development capabilities, making it accessible to both professional developers and non-technical users. The platform provides extensive resources and documentation to guide users through the application development process, empowering them to build innovative solutions that integrate seamlessly with ServiceNow data.

Why Should Your Business Use the Now Platform App Engine?

In today’s digital age, mobile applications are essential for maintaining a competitive edge. Applications improve customer experience by offering intuitive and fluid user interfaces that work natively with customers’ devices. For enterprises already using ServiceNow for ITSM, HR, or CSM, the Now Platform App Engine is a natural extension, allowing for the creation of custom applications that communicate directly with ServiceNow data. This eliminates the need for third-party application builders and ensures seamless integration.

For example, GlideFast Consulting developed “PhishBait,” a custom application designed to train employees to spot and report email phishing attacks. This app automates fake phishing campaigns and reports on user click trends, providing valuable insights for management and enhancing cybersecurity training.

The Benefits of Now Platform App Engine

The Now Platform App Engine allows businesses to reimagine work processes as digital workflows, increasing employee productivity and fostering creativity. Key benefits include:

  • Rapid App Development: Quickly build new apps or extend existing ones to digitize business processes.
  • Empowerment: Enable any ServiceNow user to innovate with a full stack of developer tools.
  • Integration: Leverage a rich set of APIs and tools to integrate with nearly any service or third-party app.

Key Tools and Features for Building Custom Applications

  1. Guided App Creator
    • What It Is: A wizard that guides users through the application development process.
    • Benefits: Improves data management, offers an easy-to-use development experience, and quickly builds powerful custom applications.
  2. Automated Test Framework (ATF)
    • What It Is: Allows users to create and run automated tests to ensure application functionality.
    • Benefits: Improves development and upgrade time, lowers company risk, and reduces the need for manual testing.
  3. Flow Designer
    • What It Is: A tool for automating work processes in a single design environment.
    • Benefits: Empowers non-technical users to automate workflows, integrates with third-party services, and speeds up IT development.
  4. IntegrationHub
    • What It Is: Automates integration tasks using custom-built or predefined components.
    • Benefits: Reduces overhead costs, boosts integration speed, and leverages a library of off-the-shelf Spokes.
  5. Process Automation Designer
    • What It Is: Enables business process owners to create cross-enterprise workflows.
    • Benefits: Allows for no-code workflow management, automates common processes, and improves agent efficiency.
  6. Certified Apps
    • What It Is: Custom applications built by Independent Software Vendors (ISVs) and vetted by ServiceNow.
    • Benefits: Provides plug-and-play solutions, opens new revenue streams, and offers inspiration from the ServiceNow community.

Why Choose Now Compiler for IT Services?

Now Compiler excels in providing innovative and efficient solutions using the Now Platform App Engine. Our expertise ensures that your custom applications are seamlessly integrated, highly functional, and tailored to your business needs. We offer:

  • Customized Solutions: Tailored app development that aligns with your business objectives.
  • Expert Support: A dedicated team to guide you through every step of the development process.
  • Innovative Approaches: Leveraging the latest technologies to enhance application functionality and user satisfaction.